Our team works hard to ensure your products are kept in the utmost premium environment and packaged with love. For local orders within a 15 mile radius of NYHOUSEOFHAIR Head Quarters in New Hartford, NY: Shipping time is approximately 1-2 Days. All other orders will be shipped out within 1-2 business days.
For custom hair extension orders, depending on the style , orders will be shipped out within 3 to 7 business days.
Return & Exchange Policy
NYHOUSEOFHAIR follows stringent guidelines for product care and packaging. Products are kept in a very clean environment, handled by protocol, and packaged with extreme care to ensure their quality remains the same at all times.
Due to this, there will be no refunds on any items. Changes to orders cannot be made once the product has left our facility.
Certain items are eligible for exchanges under NYHOUSEOFHAIR’s sole discretion.